CONSULTING SERVICES
Project Optimization
I can coach your team or take the lead.
Project Strategy
Develop a project selection and prioritization process that identifies priority work
Determine the best methodology for each project that drives success
Program & Project Management
Set up projects for success from the start
Keep projects on track to meet desired outcomes
Portfolio Management
Identify the full portfolio of projects taking place
Manage precious resources across complete portfolio
Streamline Project Reporting
Ensure stakeholders are informed of project status, issues, risks and mitigations
Drive stakeholder engagement to mitigate issues and risks for success
Experience Based Co-Design Project - A Case Study
Assume Nothing
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Move at the Speed of Trust
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Go Farther Together
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Assume Nothing • Move at the Speed of Trust • Go Farther Together •
Experience Based Co-Design (EBCD) is an approach that brings focused attention to the lived experience of people at the center of the ecosystem who are suffering.
Rather than assuming what people want and need, co-design is used to engage with people on an on-going basis to understand the full life experience of individuals and with that insight develop new solutions. This experience shifts our perspective from improving products, services and processes to improving lives.
I was privileged to co-lead an EBCD initiative to improve the congestive heart failure (CHF) care model for patients living with this chronic disease. We drove work collaboratively across three partner organizations with a focus on improving the lives of all in the ecosystem.
Problem Statement:
The current model of care for CHF patients does not effectively consider what will work best for the patient based on each patient's individual situation and social needs and therefore their health outcomes and well-being are not as good as could be. Social support services and healthcare delivery are currently not well integrated.
Project Purpose:
Together, co-create a better way to improve lives and the well-being of everyone – our patients, residents, members and you – the people that support them.
Leading this work and building a whole person care well-being center was a life changing experience for me, check out the attached white paper describing this incredible work, and reach out to learn more.