“Wicked problems are problems with many interdependent factors making them seem impossible to solve. Because the factors are often incomplete, in flux, and difficult to define, solving wicked problems requires a deep understanding of the stakeholders involved, and an innovative approach provided by design thinking.” (Interaction-design.org)

Experience Based Co-Design (EBCD) is a safe way to “unpack” a “wicked problem” using a phased approach designed to deeply understand human issues and needs and unearthing possible solutions in a collaborative manner ensuring project teams are working WITH people who are impacted the most – through all stages of the initiative. Assume Nothing – Move at the Speed of Trust – Go Farther Together